Last Updated: March 18, 2025

At SchoolApp.sg (“We,” “Us,” or “Our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our custom software solutions and services in Singapore. We comply with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable laws.

By using our services, website, or providing us with your personal data, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data depending on how you interact with us:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when you inquire about or engage our services.
  • Business-Related Information: Company name, job title, industry, and other professional details relevant to our custom software solutions.
  • Technical Data: IP address, browser type, device information, operating system, and usage data collected when you visit our website or use our software solutions.
  • Project-Specific Data: Information you provide during consultations or project engagements, such as technical requirements, preferences, or feedback.
  • Other Information: Any additional data you voluntarily submit to us, such as through forms, emails, or customer support interactions.

2. How We Collect Your Data

We collect personal data in the following ways:

  • Directly from You: When you fill out forms on our website, contact us via email or phone, or engage with us during the software development process.
  • Automatically: Through cookies, analytics tools, and logs when you visit our website or use our software solutions.
  • From Third Parties: When you engage with us through business partners, referrals, or platforms we collaborate with, provided we have your consent or a lawful basis to do so.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide, customize, and improve our software solutions and services.
  • To communicate with you regarding inquiries, project updates, or support requests.
  • To process transactions, including billing and payments for our services.
  • To analyze usage patterns and enhance the functionality of our website and software.
  • To send you marketing materials, newsletters, or promotional offers (with your consent, where required).
  • To comply with legal obligations under Singapore law or respond to lawful requests from authorities.

4. Legal Basis for Processing Your Data

Under the PDPA, we process your personal data based on:

  • Your consent, where applicable.
  • The necessity to fulfill a contract with you (e.g., delivering custom software solutions).
  • Our legitimate business interests, such as improving our services or marketing, provided these do not override your rights.
  • Compliance with legal obligations in Singapore.

5. Disclosure of Your Data

We may share your personal data with:

  • Service Providers: Third-party vendors (e.g., cloud hosting, payment processors) who assist us in delivering our services, bound by confidentiality obligations.
  • Business Partners: When necessary for collaborative projects, with your consent or under a contractual agreement.
  • Legal Authorities: If required by law, regulation, or court order in Singapore.
  • Successors: In the event of a merger, acquisition, or sale of our business assets.

We do not sell or rent your personal data to third parties for their marketing purposes.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These include encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by Singapore law. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights Under the PDPA

As a data subject in Singapore, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal data.
  • Withdrawal of Consent: Withdraw consent for us to process your data (where consent was the basis), though this may affect our ability to provide services.
  • Complaints: Lodge a complaint with us or the Personal Data Protection Commission (PDPC) if you believe your rights have been violated.

To exercise your rights, please contact us at enquiry@schoolapp.sg.

9. International Data Transfers

If your personal data is transferred outside Singapore (e.g., to cloud servers or international partners), we ensure that the recipient provides a standard of protection comparable to the PDPA, through contractual agreements or other safeguards.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the “Last Updated” date revised accordingly. We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

  • Email: enquiry@schoolapp.sg